Buyers Guide

At Garden Photography Gallery we are truly focussed on customer service and quality, whether it's the prints you buy or our greetings cards. We achieve this by having consistent quality control procedures in place for you and from feedback from our customers. All our photography prints are made and printed to order and not bulk printed. We are always here to help you, our customers, and answer any of your questions. Below is some information on buying our prints or cards.

THE PRINTING PROCESS

We use Fujicolor Crystal Archive Professional Type DP II Matt paper for your prints which offers the widest colour gamut, maximum density for pure whites, deep blacks and excellent colour saturation and sharpness. Plus it has the highest level of image stability as the print paper is acid free using archival inks to guarantee that they last a lifetime without fading or loss of colour, making it the ideal paper for display purposes. 

Rest assured that if it's your first fine art photography print or it's a gift for a loved one that you are buying, all our prints and cards through a rigorous quality control process before they are sent to you.

DELIVERY COSTS

Print delivery cost to your location or country is calculated at checkout. Delivery is free to UK addresses. 

Greetings cards and boxes of greetings cards are delivered free to UK addresses only. Rest of the World shipping prices are calculated at the checkout.

PRINT DELIVERY TIMES

GREETINGS CARDS & BOXED SETS

DELIVERY TIMES

DELIVERY TIME IN BUSINESS DAYS. 

• UK: 2 - 3 business days
• Rest of the World: 3 to 11 business days

BUY WITH CONFIDENCE: REFUNDS & RETURNS

We hope you are happy with your purchase, but hey sometimes it arrives and it might not be the print or card that you were looking for. We appreciate that it isn’t always easy to imagine how a print will actually look in your home or space. When it arrives and you do not want it, for whatever reason, you can send it back to us for a full refund. 

You must notify us within 14 days of delivery via email: stephen@gardenphotographygallery.com and we will email you a returns form and issue a refund on receipt of the print(s) or card(s) within 14 days. The print(s) or card(s) must be unused and in the same condition as sent to you.

IF YOUR PRINT(S) OR CARD(S) ARE DAMAGED

Please email us a photo of the damage within 24 hours and we will send a returns form and send you a replacement(s).

Our office is located at:

Garden Photography Gallery
91 Bisley Road
Stroud
Gloucestershire
GL5 1HQ
UK

GREETINGS CARDS

All our greetings cards and gift boxes are printed in the UK.

SQUARE GREETINGS CARD WITH ENVELOPE
Dimensions: 15cm x 15cm
Blank inside for your own message.

A thick uncoated stock made from 100% recycled fibres.
A porous paper for smudge free finish.

* 350gsm card
* Uncoated
* Eco- friendly
* FSC C013249
* Printed in the UK

A5 SIZE GREETINGS CARDS

GREETINGS CARD WITH ENVELOPE
Dimensions: 21cm x 15cm
Blank inside for your own message.

A thick uncoated stock made from 100% recycled fibres.
A porous paper for smudge free finish.

* 350gsm card
* Uncoated
* Eco- friendly
* FSC C013249
* Printed in the UK

BUY 6 OR MORE GREETINGS CARDS
When you buy 6 or more greetings cards they are delivered in a stylish gift box, ideal for presents.

 NEED MORE INFO? HAVE A QUESTION?

If you have any questions, need further information or have a complaint, please use the CONTACT US PAGE and we will get back to you.